Delloop is the central hub for ALL eCommerce customer service
Doesn’t it drive you crazy when you buy something online and then later you can’t contact Customer Service for any help? You try everything – email, a chatbot, call centre – Aaaargh!
We hate it! And we’re sure you know what we mean.
What is Delloop?
Delloop is the central hub for ALL e-commerce customer service
Buying online is as much about service as it is about quality products and a fair price. Customers want to be welcomed, they want help if they need it, and they want to be engaged.
Delloop’s bi-directional communication channel enables Customers and Retailers to stay connected. One single channel to communicate with all Retailers.
This pioneering Engagement as a Service℠ ensures that everyone in the e-commerce loop has the vital communication tools they need to enjoy an exceptional experience.
Benefits for ALL
Delloop is powered by leading-edge technology that operates via simple interfaces for easy take-up. It includes an incentivised augmented reality APP to engage customers, whilst also solving Last Mile Delivery issues. API-based middleware and processes facilitate direct Customer Service as well as new Marketing opportunities.
A simple plug-in allows for the easy integration of Delloop’s bi-directional communication channel into a Retailer’s system. Direct, efficient communication reduces the need for out-sourced third party support and facilitates easier in-house problem resolution, as well as opening up a new channel for feedback and direct marketing.
Visit the Delloop Partners’ support page HERE
Becoming a Delloop Member gives you access to a range of exclusive benefits! From easy one-click check-out on Delloop Partner Retail sites to great freebies and incentives every time you receive a parcel. And when you need support with Delivery issues, Returns, Customer Service, Tech Support or Warranty Claims, the Delloop APP gives you easy, direct access to the Retailer for a fast response.
Visit the Delloop Members’ page HERE
What Customers Say
Want to learn more, or be kept updated?
Schedule a video call to find out more about how Delloop can make your life a little easier through better communication.
Or if you prefer us to contact you, simply utilise the Contact Us form.